Shipping Rates to Address in the United States are as Follows: We ship from Prosperity, South Carolina, USA. We ship with USPS and use a tracking number for each package. You will receive your tracking number in an email when your order ships. We utilize all Flat Rate Shipping to simply it for the customer based on order total. Large orders may ship in two boxes.
Order Total: $0 to $24.99 = $5.00 Shipping
Order Total: $25 to $49.99 = $9.00 Shipping
Order Total: $50 to $74.99 = $12.00 Shipping
Order Total: $75 to $99.99 = $14.00 Shipping
Order Total: $100+ = $20.00 Shipping
We ship from Prosperity, South Carolina, USA. We ship with USPS.
Actual shipping costs are determined by weight at the time of purchase.
USPS does not track First Class and Flat Rate Envelopes once they leave the US. Neither delivery confirmation or insurance is available.
International shipping rates do not include customs or duty charges. Jittery Wings Quilt Co. has no control over those charges and they are the sole responsibility of the person placing the order. Items shipped outside of the U.S. may be subject to taxes, customs duties, and fees levied by the destination country (“Import Fees”). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
If a customer rejects a package and does not pay the shipping taxes, customs duties and fees levied by the destination country, and the package is returned, Jittery Wings will restock the inventory and keep the total amount collected for the order, as there is no other way to ship the item to the customer, and we do not accept returns on cut fabric.
Glad to hear you have interest in our shop. As of February 17, 2021 we ship to address in the United States and Canada.
Digital downloads are available immediately after purchase. You will also receive an email with your downloadable assets included. If you do not get an email within a few minutes, please check your spam filter for an email from Jittery Wings.
Items ship in 1-3 business days of order using USPS which provides a tracking number. You will receive a confirmation email when your items ship that will include a tracking number.
Multiple orders in the same day are subject to shipping rates for each individual order, as orders may be boxed up immediately preventing combined shipping.
Credit cards are charged immediately after your order is accepted and processed by the system. This is also true for preorders and digital downloads.
A fat quarter (pre-cut) measures 18" x 21/22" depending on the manufacturer. Fat quarters are the result of quartering a single yard. We love fat quarters around here - and most of our Jittery Wings patterns are fat quarter friendly.
Ugh is right! We hate to hear that you missed a sale. Unfortunately, sales are limited and we can't honor those prices past the sale date. We invite you to join our newsletter so you don't miss the next one! See the footer at the bottom of any page to sign up today.
Jittery Wings cannot refund/cancel orders that have already been cut. If you decide you still need to cancel after we have cut your order, we will refund your order minus a 20% restocking fee to cover the cost of our time to cut, package, and inventory the order and for the loose yardage left over in our inventory. While we hope that you never need to cancel, we understand that circumstances arise that require a cancelation. Please note that all fabric sales through Jittery Wings are final. However, if you catch us before we cut your order, we will cancel/refund your order. Please use the contact for here on the website to alert us immediately upon deciding to cancel.
We love this question. We have a newsletter. You can sign up at the bottom of any page on the website. We respect your time and inbox and only send news for new products, sales, quilt alongs and shop updates.
Oh no! It is not happy that you are not 100% satisfied with your purchase. All fabric sales are final with Jittery Wings. If we made a mistake with your fabric cut (wrong fabric or not enough) or if the fabric is flawed from the manufacturer, please email right away using the contact tab here on the website to work out options. While we recognize that with places like Amazon, everything is returnable, we are a super duper small family business. Due to the nature of being an online shop, we recognize that presents challenges for determining to buy. Our goal is to give you all the information on the front end so a return will not be necessary. Here is how we do that:
We recognize that your aren’t able to hold and feel the fabric. We order only top of the line, high thread count fabrics. We strive to choose only the fabrics that work best with quilting. We have personally combined all the fabric brands we carry in quilts and they work well together.
We recognize that computer screens vary. We take photos only in natural light to ensure our photos represent the fabric colors well. We also curate our bundles so you can be assured the colors work well together.
Washing instructions are included on each description. These are directly from the manufacturer. If fabric has been damaged due to incorrect laundering, we will not be able to accept its return as a flaw.
If a mistake has been made in your order, please know we sincerely apologize! Please contact us using the form on the website and let us know what the issue is within 14 days of the order being placed. We will do everything in our power to correct the mistake. Please note that if we are out of stock on a particular item at the time of return, we will not be able to fulfill the original order.
Due to the nature of downloadable patterns, all PDF Pattern Purchases are final.
CARING FOR YOUR NEW %100 COTTON FABRICS
For the best results, we recommend hand washing your new 100% cotton fabric with mild, bleach-free detergent, and hanging it to dry. If machine washing is your preferred method, we strongly recommend washing in cold water with like colors on gentle cycle using a mild, bleach-free detergent. Dry on low-heat tumble setting to minimize shrinkage. We do not recommend washing fat quarters in the machine as the edges will frey and you will lose inches and have a tangled mess.
When possible, we use the professional product image from the manufacturer. These are very accurate, however, with that said, all computer screens vary. The level of brightness you have set on your personal monitor can alter the color of the image. We do our very best to take photos in natural light and edit for greater accuracy.
The standard width of fabric from the manufacturers we carry is 43/44" from selvage to selvage. This includes the selvage.
COVID Shop Changes
Yep, we sure are shipping. We are a small, family business and we will continue to cut and ship orders during this time. You may experience delays in shipping due to the stress on the USPS, but this is outside of our control.