Events and Community Policies

At Jittery Wings, we are committed to creating a community where every person feels safe, welcomed, and valued. That commitment is not passive. We actively protect this space for quilters of all races, ethnicities, gender identities, sexual orientations, abilities, and backgrounds. Harassment, discriminatory language, and disrespectful behavior toward any member of this community will not be tolerated at our events, in the Hive, or anywhere the Jittery Wings name is attached. We hold this standard with love, and we take it seriously enough to act on it.

Please read and understand the following terms and conditions. They are binding for all event registration ticket purchases.

• PURCHASER/TICKET HOLDER: The person purchasing the ticket intending to attend the event.
• No exchange or transfer of registration tickets between the original ticket holder and a third party will be made under any circumstances.
• Tickets are non-refundable. In the event the PURCHASER/TICKET HOLDER cannot attend, it is the PURCHASER/TICKET HOLDER’s responsibility to contact Jittery Wings Quilt Co. LLC via email at mitzie@jitterywingsquiltco.com to facilitate the resell of the original ticket. Please do this as soon as possible to allow time for reselling. Jittery Wings Quilt Co. LLC will attempt to resell the ticket minus a transfer fee outlined below. We will do our due diligence to resell the original ticket. If the ticket is sold, funds are refunded using the original form of payment (if possible).
  90+ days from the event – refund in full minus the $50 transfer fee
  61 to 90 days from the event – refund in full minus $100 transfer fee
  31 to 60 days from the event – refund in full minus $150 transfer fee
  0 to 30 days from the event – refund in full minus $200 transfer fee
• Jittery Wings Quilt Co. LLC reserves the right to cancel any ticket that has been resold outside our company/organization.
• Information is collected at the time of registration for an event with Jittery Wings Quilt Co LLC. This information is collected and used in accordance with our Privacy Policy.
• Registration tickets are electronic, and the PURCHASER/TICKET HOLDER must be present on the day of Check-In.
• Infants in arms or children will not be admitted unless you have prior permission from Jittery Wings Quilt Co. LLC.
• Jittery Wings Quilt Co. LLC reserves the right to refuse admission to any person whose conduct is disorderly or unbecoming without refund or compensation.
• No photography, audio, or video recording is allowed during the event unless otherwise stated by Jittery Wings Quilt Co. LLC. General social media of the event is permitted through Facebook, Instagram, Twitter, and TikTok.
• Jittery Wings Quilt Co. LLC may add, withdraw, or substitute instructors without prior notice.
• Jittery Wings Quilt Co. LLC may use the PURCHASER/TICKET HOLDER’s image or likeness in any live or recorded video, photograph, or picture. If the PURCHASER/TICKET HOLDER does not desire to have their image used, it is the PURCHASER/TICKET HOLDER’s responsibility to tell Jittery Wings Quilt Co. LLC staff.  
• PURCHASER/TICKET HOLDER agrees to submit to any search for any prohibited items, including but not limited to weapons, controlled, dangerous, and illegal substances, and recording devices.
• PURCHASER/TICKET HOLDER agrees to Jittery Wings Quilt Co. LLC Health & Safety Guidelines listed below.
• PURCHASER/TICKET HOLDER voluntarily assumes all risk and danger incidental to the event, whether occurring before, during, or subsequent to the actual event, including death, personal injury, loss, damage, or liability.
• Information is collected from those registering with Jittery Wings Quilt Co. LLC in order to facilitate ticket purchases or other purchases that are available. This information is collected and used in accordance with our Privacy Policy.
• Any complaints regarding the events will be directed to and dealt with by Jittery Wings Quilt Co. LLC staff.

Jittery Wings Quilt Co. welcomes trained service dogs as defined under the Americans with Disabilities Act (ADA). A service dog is one that has been individually trained to perform a specific task directly related to a person's disability.

Due to facility limitations, miniature horses cannot be accommodated at our events.

Emotional support animals, comfort animals, and therapy animals are not covered under the ADA and are not permitted at Jittery Wings events or retreats.

Guests attending with a service dog are asked to notify us at registration so we can ensure appropriate accommodations. The handler is responsible for the care, supervision, and behavior of their service dog at all times.

At Jittery Wings Quilt Co., we believe quilting should be accessible to everyone, and we are committed to creating a welcoming environment for people of all abilities, both in our studio and online.

Our Studio and Retreat Space

Our studio in Newberry, South Carolina, is designed with accessibility in mind. We offer ramp access at our entrance, single-level restroom facilities, and flexible table arrangements to accommodate participants as needed. If you have specific accessibility needs or questions before booking a retreat, please reach out to us in advance here. We will do everything we can to make sure your experience is comfortable and fully supported.

Our Website

We are committed to making jitterywingsquiltco.com usable for everyone. Our ongoing efforts include adding descriptive alt text to images, using high-contrast color combinations to support readability, using clear, readable fonts for body text with decorative fonts limited to accent and display use only, ensuring full keyboard navigation so no mouse is required, writing descriptive link text, and structuring pages with proper heading hierarchy for screen reader compatibility.

Accessibility Is an Ongoing Practice

We recognize that accessibility is a continuous effort, not a one-time checklist. If you encounter a barrier on our website or in our space, please contact us at hello@jitterywingsquiltco.com. We take every report seriously and will make every effort to prioritize correcting the issue promptly.

At Jittery Wings, we provide spellbinding patterns and support. We understand that you can use AI to design a pattern, but we are humans making a life by bringing color and design into the world. This policy explains how we use AI, how we don't, and what we ask of you.

How Our Patterns Are Made

Every Jittery Wings pattern is designed by Mitzie. She works out the math in Excel spreadsheets, then makes the first sample, often more, to ensure every cut, measurement, and layout is correct. Mitzie writes all of the instructions herself, drawing on years of teaching and experience with real quilters. Each pattern intentionally includes both illustrations and written instructions so it works for different types of learners. She also designs with care to reduce fabric waste and improve efficiency. A professional quilt pattern editor evaluates every pattern before it reaches you. No Jittery Wings patterns, layouts, instructions, or quilt images are created by AI.

How We Communicate With You

Our weekly emails and personal messages are written by Mitzie or the Jittery Wings team. When you hear from us, you are hearing from real people.

How We Do Use AI

We use AI behind the scenes to brainstorm business strategy and plan our calendar. We do not use it to create our products or cultivate our relationships with you.

What We Ask of You

We know we can't stop you from using AI. We work intentionally to build a community of respect and encouragement, and we ask that you honor that by not uploading, entering, or sharing Jittery Wings patterns, images, photos, videos, or written instructions with any AI tool for any reason. This includes, but is not limited to:

• Reverse engineering a pattern
• Recalculating or checking the math
• Recreating, resizing, or altering the layout
• Generating new designs, colorways, or instructions based on our work
• Training or fine-tuning an AI model

We also ask that AI-generated images never be shared, posted, or tagged as Jittery Wings designs.

Need Help? That's What the Hive Is For.

If you have a question about the math, sizing, or layout, bring it to the Hive. That is exactly why it exists. We would much rather help you directly than have you guess with a tool that never sewed a stitch.

Copyright

All Jittery Wings patterns are copyrighted and licensed for personal use only.

We want every participant to arrive feeling well and ready to create. Out of respect for everyone in the room, we ask that you do not attend if you are experiencing symptoms of any contagious illness, including fever, cough, vomiting, or respiratory symptoms. If you become ill close to the event date, please contact us at mitzie@jitterywingsquiltco.com as soon as possible.

Jittery Wings Quilt Co. LLC reserves the right to update health and safety protocols at any time in response to public health guidance. Any updates will be communicated to registered participants in advance of the event.

PURCHASER/TICKET HOLDER voluntarily assumes all risk and danger incidental to the event, whether occurring before, during, or subsequent to the actual event, including death, personal injury, loss, damage, or liability.